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OMG FAQs


QUESTION: How do I do this?  How do I look into booking a party?

ANSWER:  From our “Book Now” page,  choose your date and time and we’ll respond letting you know if it is available.  Just confirm and that’s it!

QUESTION: I submitted a Booking Request, but have not seen  an e-mail  or invoice.  Why?

ANSWER:  Please check your “Spam” or “Junk” folder in your e-mail program to make sure our response didn’t get sent there.  Please be sure to mark our email as “not spam” so our e-mails come to your inbox from now on!

QUESTION: How do I know the trailer can come to my house?

ANSWER:  OMG drivers are excellent and can go nearly anywhere.  As long as your street isn’t a very sharp hill, we can come.  Otherwise, you can divert us to a nearby park, church or parking lot!  Unfortunately, the game trailer can not go in driveways.
QUESTION: Will the kids know what to do?

ANSWER: The OMG Game Coach will help and instruct the kids.  We make sure it’s the ultimate OMG party experience!

QUESTION: What about bad weather?

ANSWER:  We come rain, shine, cold or hot — we are climate controlled!  As long as it is safe for us to drive, we'll be there.

QUESTION: What time should I make the party?

ANSWER:  We suggest that you tell your guests that the party is a half hour to one hour before our arrival time.  This will allow guests time to eat first, and see the grand arrival of our mobile video game theater!

QUESTION: What time will you arrive?

ANSWER: The Game Coach will arrive 15 - 30 minutes prior to your scheduled time, to set up and be ready for your party.

QUESTION: What if too many people show up to the party?  Is there an extra charge?

ANSWER:  Certainly not!  Bring them on!  We’ll keep them all having fun!

QUESTION: Do I request certain games?

ANSWER:  OMG will bring our full game library to every event, and your Game Coach will ensure player appropriate games are available.  Kids will not have access to certain games without parental consent.

QUESTION: Do I tip the Game Coach?

ANSWER:  The Game Coach is there to make sure that your group is making the most of our high-tech fun. Tipping for exceptional service is a great idea, but not required.

QUESTION: Do I have to pay for the party in advance?

ANSWER: Our reservations go quickly. In order to hold your booking, you must pay online. Otherwise, your date and time is not reserved and/or confirmed.


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Houston Strong

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